Failures in Computer Aided Bureaucracy

· Alan Storm · Oct. 30, 2021, 8 p.m.
Summary
I refinanced my home loan this year. This means I have a new mortgage servicer. Mortgage servicers accept and track loan payments for the folks who actually own my loan. Mortgage servicers also forward on my property insurance and property tax payments to my insurer and the county at the end of the year. There’s a portion of my loan payment that’s not applied to the loan, and instead sits in an escrow account for insurance and taxes. It’s my understanding that this is usually how it’s done in th...
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