Why was my support complaint automatically closed after only 23 hours while my older topics remain open?

· Community Openai · Oct. 19, 2026, 6:48 p.m.
user-experience chatgpt Community Feedback support complaints
Summary
The blog post addresses a user's complaint about their support topic being automatically closed after 23 hours due to posting in the wrong category. It highlights community responses and a potential change to the auto-close policy.
Read full post on community.openai.com →
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