The author discusses the dichotomy between making software functionally operational ('Make It Work') and ensuring it is of high quality and user-friendly ('Make It Good'). While the former often garners more immediate praise, the latter demands more nuanced, multi-disciplinary efforts and is less easily recognized or rewarded. The post highlights the challenges developers face in achieving 'good' design, emphasizing that the work of making something good is often overshadowed by the excitement of simply making it work.