Benedict Evans on the New ‘Super App’ ChatGPT

· Daring Fireball · July 11, 2026, 10:18 p.m.
Summary
Benedict Evans critiques the new ChatGPT app, describing it as a confusing and poorly structured product that reflects internal disorganization at OpenAI. Despite its polished appearance, the app lacks coherence and clarity, which he attributes to the company's focus on competition rather than effective product design.
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