Verizon is About to Break our Watches

This blog post by Jeff Kaufman details his frustrating experience with Verizon as they transition from the Gizmohub app to the Verizon Family app for his children's Gizmo watches. The old app is set to be discontinued, but the new app does not support Gizmo-only accounts, leaving users like Kaufman unable to communicate with their kids or manage their accounts. Despite multiple calls to customer support, he finds that the issue is widespread and unresolved, highlighting communication failures and poor planning by Verizon.