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I was once tasked to create a makeshift customer service survey that would allow an employee to receive a customer call and send a survey to the custom once the call ended. The goal was to track customer satisfaction, which is a totally legit thing to want. There are some solutions out there that do this out of the box. The problem was that my client neither had the desire or budget to use them. They did, however already use … Read article The post Customer Satisfaction Surveys with Wufoo appea...