Only 50% of enterprise leaders say AI benefits are widespread—despite 97% adoption

51 · Zapier · Nov. 12, 2025, 11:05 a.m.
Summary
The blog discusses a gap between the high adoption rate of AI in enterprises (97%) and the perceived widespread benefits (only 50% of leaders think they exist). It highlights issues like measurement challenges in assessing AI's ROI and the disparate experiences between executives and middle management regarding AI's impact. Moreover, it emphasizes that successful integration of AI tools across departments is crucial for realizing benefits, as many companies struggle with tool sprawl and ROI tracking. The post showcases Zapier as a potential solution to overcome these challenges.