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IDC Commentary: Twilio Announces CustomerAI: Expands Google Cloud Partnership with Google Generative AI and CCAI Native Integration with Twilio Flex
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Segment
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July 27, 2023, 4 a.m.
Summary
IDC comments on Twilio’s CustomerAI capabilities, predictive and generative roadmap, and new industry partnerships with Google, AWS, Databricks, and Frame AI....
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