Why the Renovate project uses GitHub Discussions as our triage process

The blog post discusses how the Renovate project utilizes GitHub Discussions for triaging user-reported queries, distinguishing between questions, bug reports, and feature requests. It outlines the project's history, its approach to managing contributions and expectations within the community, and the benefits observed since adopting Discussions as a key part of their workflow. The author shares insights on optimizing processes, maintaining documentation, and the importance of procedure clarity for project sustainability.