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Urgent: Payment Successful but Credits Not Added to Account

· Community Openai · Nov. 11, 2026, 11:16 a.m.
user-experience customer support Payment Issues
Summary
The blog post discusses a common issue users are facing where payments for credits are successful, but the credits are not being reflected in their accounts. The author shares their personal experience of facing this problem multiple times in a single day.
Read full post on community.openai.com →
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