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Joining a new team has surfaced just how much I've relied on a few lenses to explain the incredible opportunities and challenges of platform work. This post is the second in an emergent series towards a broader model for organisational and manager maturity in platform work. The first is last year's Platform Adjacency Theory. It sets out a temporal model that focuses on trust in platforms. That trust has a few dimensions: Trust in reach. Does the platform deliver access to the users an app or se...