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We have carried out the closure of the LINE LIVE app. Given that this app had a substantial user base, with many users potentially having made significant payments within the app, we couldn't abruptly remove the app from the store and cease user support. Some of the challenges we needed to tackle included notifying users, offering compensation, and determining how to secure users' acceptance while preserving their trust in our company and group. The plan Step 1: Notification To widely disseminat...