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I was 20 years old. I had just moved to New York City. And I was working inside the music industry. I ran the music library at Warner/Chappell. It was a huge room, near the executives’ offices, and I had it all to myself. Rock stars would come into my room before or after their meetings, to wait or relax. Because I was just some nobody working in the library, they would often speak candidly. What surprised me was this: These rock stars’ biggest complaints were about the things they were for...