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Photo by Bruno Nascimento on UnsplashIn May 2021, PayPal’s payments platform reached a stable availability of 99.997% and 99.999% for our top 12 merchants, beating our goal six months ahead of schedule. This achievement required 18 months of focus and a broad set of skills. It also speaks to the maturity of PayPal’s payments platform. Here is why it is important and what led the team to succeed from the perspective of a sports coach.Availability is paramount for a payments company1. The law of b...