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Good UX is predictable. I can operate it with my eyes closed because I know what is going to happen. A predictable UX means that I don’t need to react to what my tool is doing.Imagine you were walking on a tile floor. The tiles look identical but may be grippy rubber or slick ice. If the floor is all rubber you can run across. If the floor is all ice you can slide almost as quickly. However if the tiles are mixed you can’t move quickly. You need to make every step carefully to decide if it will ...