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My hiring policy was ridiculous. Because I was too busy to bother, I’d just ask my current employees if they had any friends who needed work. Someone always did, so I’d say, “Tell them to start tomorrow morning. Ten dollars an hour. Show them what to do.” And that was that. The thought was that it’s almost impossible to tell what someone’s going to be like on the job until he’s actually on the job for a few weeks. So I’d hire lightly and fire lightly. Luckily we didn’t need to fire that ofte...