Internal comms for executives.

Whenever an executive joins a new company, there is an awkward merger between the executive’s preferred communication style and the norms that organization has already established. I remember a recently joined executive complaining that engineers weren’t reading his emails. He “solved” that problem by sending another email, this one instructing the team that they were responsible for reading their email twice a day. You won’t be shocked to learn that this didn’t really solve the problem. Most co...

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