Incident Post Mortem: June 25–26, 2019

1 · Coinbase · July 17, 2019, 6:15 p.m.
During the week of June 24, Coinbase.com had two periods of degraded service. On June 25, for a 30 minute period, most customers experienced error messages that prevented them from completing buys, sells, and trades. On June 26, for a 32 minute period, about a third of customers experienced error messages across the site and mobile apps.Below is a detailed description of the cause as well as the changes we have implemented to prevent any similar service degradations.June 25From 15:16 PT to 15:46...