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SMS is a guaranteed method for reaching your customers quickly. After all, close to 6.8 billion people own a smartphone, and they tend to check their devices an average of 96x per day. That means even if your customer doesn't feel the vibration or notification sound from your text message (which isn't likely), they’ll probably open their phone at least once in the next 10 minutes anyway.When time is of the essence, count on SMS. But remember, regardless of the timing or circumstances, you need t...