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AI innovations have the potential to revolutionize how businesses operate. That’s because these tools can automate processes that take a long time to complete manually, helping employees work more efficiently.While AI has uses in many industries, it’s particularly beneficial for contact centers, thanks to its natural language processing (NLP) capabilities.But how can you use AI to improve customer service? Let’s take a look at 10 ways, plus examples of AI in customer service.What is AI in custom...