Facilitating Docs-as-Code implementation for users unfamiliar with Markdown

57 · Grab · April 4, 2025, 5:35 a.m.
Summary
This post discusses the challenges and solutions related to implementing the Docs-as-Code approach for non-engineering teams at Grab. It introduces a WYSIWYG editor that simplifies the Markdown documentation process, enabling easier contributions from non-technical users through seamless integration with GitLab. The article outlines key user journeys, phased rollout strategies, and the importance of live preview features for enhancing user experience.