ETA (Estimated Time of Arrival) Reliability at Lyft

1 · Lyft · June 20, 2024, 4:36 p.m.
The ETA Conundrum: Speed vs AccuracyImagine this: You’ve got a crucial early morning flight to catch — you open the Lyft app, and see an estimated pickup time on the screen. But here’s the million-dollar question: Will the driver you are paired with, arrive at the estimated time? One of Lyft’s most simple, yet profound goals is to ensure we provide riders with the most accurate ETAs we can.Before you even hit ‘request’ and summon a ride, there are complex algorithms that sift through historical ...