Enabling VoIP calls on Twilio Flex

1 · Twilio · March 14, 2023, 2:41 p.m.
As businesses increasingly move towards remote work and virtual collaboration, the ability to make high-quality voice and video calls over the internet is more important than ever. Twilio Flex, a cloud-based contact center platform, offers an intuitive and flexible solution for managing customer interactions across multiple channels, including voice. IntroductionVoice over Internet Protocol (VoIP) calls are a type of voice communication that takes place over the internet, bypassing the tradition...