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How our Publishing Pipeline team is harnessing the power of defaults to make the right path the easy path for tenants of our shared platform.Illustration by Franco ZachaBy Ben Weintraub, Katelyn Salvatori and James LawriePlatform teams owning multi-tenant systems are often faced with a difficult choice: make themselves the central dispatchers for all alerts related to their tenants, or delegate alerting responsibilities to their tenant teams, and accept the risk that those teams will incorrectly...