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Can We Stop With the Uptime Percentages?

· Jim Nielsen · Sept. 3, 2026, 3:48 p.m.

Uptime Metrics Service Reliability Status Reporting downtime

Summary

The author critiques the use of uptime percentages in service status reporting, arguing that they are misleading to non-technical users. Instead, they propose showing downtime in tangible hours, which would provide clearer information about service reliability.

Read full post on blog.jim-nielsen.com →

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