Blueprint for an Enterprise Communications Layer Leveraging Twilio APIs for Messaging (SMS and WhatsApp)

1 · Twilio · Sept. 11, 2023, 5:39 p.m.
As a Twilio Solutions Architect, I have worked with many enterprises to help them develop strategies for leveraging Twilio’s industry-leading APIs. Frequently, those discussions have centered around a “Communications Layer,” or a “Communications Hub,” where an enterprise could centralize how their applications call Twilio to execute on Messaging sends. Centralizing messaging traffic, visibility, analytics, compliance, security, and infrastructure makes a ton of sense for enterprises. In addition...