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At Spatie we have over 180 public repositories. Some of our packages have become quite popular. We're very grateful that many of our users open up issues and PRs to ask questions, notify us of problems and try to solve those problems, ... Most of these issues and PRs are handled by our team. But sometimes those issues and PRs become stale. The original author may not respond anymore, discussions maybe end up dead, or sometimes the issue isn't important enough for us to invest time in. Keeping tr...