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As a designer, you're lucky when you get to design an application you're familiar with, such as a supermarket app or a travel website – something we might have already used or even use every day. Most of the time, we are tasked with designing an application or technology that's unfamiliar or highly technical. Sometimes, we may not know what the application we're designing is used for, like creating an interface for an MRI machine controlled by a doctor, or a dashboard used by a professional musi...