Building a Hyper Self-Service, Distributed Tracing and Feedback System for Rule & Machine Learning (ML) Predictions

Introduction In Grab, the Trust, Identity, Safety, and Security (TISS) is a team of software engineers and AI developers working on fraud detection, login identity check, safety issues, etc. There are many TISS services, like grab-fraud, grab-safety, and grab-id. They make billions of business decisions daily using the Griffin rule engine, which determines if a passenger can book a trip, get a food promotion, or if a driver gets a delivery booking. There is a natural demand to log down all these...

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