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Several years ago, a portfolio manager asked me if he needed to learn about “all the stuff the DevOps people do.” I told him yes, explained why it was worth it to “learn their language,” and discussed how he could extract nuggets of information to help unlock product value. It was good advice at the time, but it didn’t answer the bigger question—“Sure, he should, but should he have to?” The answer to that question is no. He already had a job—managing a P&L for several products. He shouldn’t have...