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Root Cause Analysis — An Essential Systems skillThe April 2019 headlines have been dominated by the multiple Boeing 737 MAX failures which claimed so many lives. Superficial newspaper headlines talked about how there were software failures and how Boeing made a mistake by relying on just one sensor. But why did Boeing do that? To understand how they got there, you really have to dig deep. The excellent analysis by Trevor Sumner and Dave Kammeyer shows how deep rooted cultural and economic issues...